Page 1: Participant Information Sheet

Thank you for your interest in the URBANOME project and our research.

We are researchers in the School of Applied Social Studies at Robert Gordon University and are conducting research into the habits and behaviours of people who have used the Big Issue eBikes scheme in Aberdeen. This research is being undertaken as part of a wider European project known as URBANOME.

URBANOME is a four year project focussing on research areas related to the climate and the environment and their interactions with health and wellbeing in urban settings. It aims to build a common EU framework for comprehensively evaluating policies in urban settings, supporting the "Health in all Policies" approach of the World Health Organisation. 

More information on URBANOME can be found here -

What is the purpose of the research?

The overall objective of URBANOME is to promote urban health, wellbeing and liveability through the integration of health concerns into urban policies and the activities of urban citizens.

The focus of the project in Aberdeen is the Big Issue eBikes scheme.  

Why have I been invited to participate?

You have been invited to participate in this questionnaire as someone who has used the Big Issue eBikes scheme in Aberdeen, so that we can understand your experiences of the initiative. 

The Big Issue eBikes scheme is offering the opportunity to be entered into a prize draw for those who have completed the survey. For a chance to win six rides worth up to 30 minutes each, you will be given the option of leaving your email address at the end of the survey. Please note that your contact information will only be shared with Big Issue eBikes for the purposes of your participation in the prize draw.

Do I have to take part and can I withdraw?

Your participation is entirely voluntary. 

Once you submit your responses, it is not possible to opt out as the data will be anonymised and we will not be able to separate out your responses from those of the other participants. We will let you know at the end of questionnaire of your last chance to opt out. 

It is estimated that it will take approximately 15 minutes to complete this questionnaire. 

What are the potential benefits of participating in this research?

There is no financial benefit to taking part in this study. However, your responses wil contribute to the overall objectives of the URBANOME project and have the potential to influence future policy. 

What are the potential disadvantages of participating in this research?

There are no foreseen disadvantages to taking part in this research.  

What data are you collecting and how will it be stored?

The information gathered in this questionnaire will contribute to the broader URBANOME project. No unprocessed data will be shared outside of Robert Gordon University, and only analysed and fully anonymised quotes will be shared with the URBANOME project and in any reports, academic papers, or public dissemination activities. 

All information will be processed and stored in accordance with the Data Protection Act 2018 and Robert Gordon University's Information Governance Policy (

All information used for research purposes gathered in the questionnaire below is done so in the public interest and will be used in a way that will not allow you to be identified individually in any reports or publications. This data will be stored securely and electronically on Robert Gordon University's institutional platforms and will only be accessed by the research team. In accordance with Robert Gordon University policy, research data is held indefinitely. 

By consenting to participation, you are consenting to your responses being used in the way described in this information sheet. 

Further information and contact details

Please get in touch if you have any questions about the project.

Caroline Hood (Project Lead)


This project has received funding from the European Union's Horizon 2020 research and innovation programme under Grant Agreement number 945391.